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RokGallery Module Will Not Load

    • Matt's Avatar
    • Matt
    • Preeminent Rocketeer
    • Posts: 21595
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    • messin' with stuff

    Re: RokGallery Module Will Not Load

    Posted 6 years 1 month ago
    • post admin details in the secure tab (blue Full Reply button) and detail the name of your RG module and I'll check it out
    • SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT :woohoo:
  • Re: RokGallery Module Will Not Load

    Posted 6 years 1 month ago
    • Thanks for replying and offering to look Matt. Really appreciate it!
  • Re: RokGallery Module Will Not Load

    Posted 6 years 1 month ago
    • Module name attached
    • Matt's Avatar
    • Matt
    • Preeminent Rocketeer
    • Posts: 21595
    • Thanks: 3098
    • messin' with stuff

    Re: RokGallery Module Will Not Load

    Posted 6 years 1 month ago
    • I need an admin account so I can access the Module Manager and RokGallery and stuff
    • SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT :woohoo:
  • Re: RokGallery Module Will Not Load

    Posted 6 years 1 month ago
    • OK. Done!
  • Re: RokGallery Module Will Not Load

    Posted 6 years 1 month ago
    • Wait not done. Says logged in still cannot change the user status. Can you log out please?
  • Re: RokGallery Module Will Not Load

    Posted 6 years 1 month ago
    • Allright this is ready for you now. Thanks
  • Re: RokGallery Module Will Not Load

    Posted 6 years 1 month ago
    • Also, here's another piece to puzzle. We get this error on any 404 pages. Something to do with PHP MYSQL PDO drivers? I looked on the backend and says they're there but?? I also reinstalled Rok extension again but no change.
  • Re: RokGallery Module Will Not Load

    Posted 6 years 1 month ago
    • Please see system requirements here:

      www.rockettheme.com/joomla/extensions/rokgallery

      PHP support for the SQLite PDO driver
      PHP support for the MySQL PDO driver
      MySQL with InnoDB support
      PHP support for PDO
      PHP support for GD2
      PHP 5.2.17 and above

      I would speak with your hosting provider to ensure all of these requirements are being met.
    • Kind regards,
      Reggie

      Learn to code for free.
      www.freecodecamp.org
  • Re: RokGallery Module Will Not Load

    Posted 6 years 1 month ago
    • I tried calling BlueHost about this question and they were absolutely no help. We are PHP 5.6 I know that for sure. But I don't know how to find out about the other capabilities / specifications. Is that something WE need to write into our PHP.ini ourselves? or are these requirements provided or controlled on BlueHost's MySQL server setups?

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